Our call recording software system is always up to date
When comparing Veritape’s call recording software with those of our traditional hardware competitors, there are several important distinctions to be made. One of these is that hardware functionality is static, whereas software evolves over time to continuously deliver increased functionality and tangible business benefits.
Technology changes quickly. Call recording software like Veritape is also able to evolve rapidly:
- adapting to customers’ changing requirements,
- introducing newly-developed technology
- delivering bigger business benefits.
Over the past three years, Veritape’s has introduced:
- Veriscope - our speech recognition module which brings true keyword/phrase searching to telephone calls.
- Veritape Call Tagging - a module which brings the ability to ‘tag’ your company’s data to recorded telephone calls.
- Improvements to user interfaces to enhance usability and call retrieval speed.
- New Veritape Manager functionality to enhance security
- Enhanced reporting to provide critical business information more quickly and clearly.
- The ability to record from analogue, digital and VoIP phone systems concurrently or separately which means that customers can migrate from one telephone system to another without having to purchase a whole new call recording system.
If our customers had bought a hardware system 3 years ago, they would not have benefitted from any of these enhancements. And the same applies to purchases today. Choosing a hardware system means you will not be able to take advantage of world-leading functionality and business benefits being delivered month after month by Veritape.