Veritape's Silent Number campaign receives wide coverage
Press Release
Veritape’s Silent Number campaign, launched just one day ago, has garnered significant media coverage. A snapshot of the coverage can be viewed here.
It includes:
- coverage in many national print and online newspapers
- extensive website articles on IT, legal and consumer websites
- radio interviews with national stations.
In addition, the www.silentnumber.co.uk website has experienced high volumes of both consumers and call centre “sign-ups”.
The Silent Number campaign aims:
- to help consumers reduce the risk of theft of their personal credit card data from call centres,
- to help UK call centres better understand how to eliminate their customers’ sensitive credit card data from recorded calls, and then promote this for their customers’ security and peace of mind, and
- to define a simple Silent Number standard which is easy to understand for both consumers and call centres
For more background on covering the Silent Number campaign, or for interviews with Veritape staff, please contact Hamish Thompson at 1238kmh, on 07702 684290 or email hamish.thompson@1238kmh.com.
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About Veritape
Veritape provides software-based call recording services to businesses and not-for-profit organisations through a low-risk rental model, offering a cost-effective, flexible alternative to traditionally expensive fixed hardware solutions.
As well as recording millions of calls each day, Veritape software collects and interrogates data from the conversations within them, acting as a powerful telephone search engine.
Veritape’s software is trusted every day to improve the operations of:
- four of the world’s five largest car manufacturers.
- major UK travel companies.
- finance and insurance companies of all sizes.
- local and regional government, including Regional Trading Standards.
- pharmaceuticals businesses and major suppliers to the NHS.
- outsourced call centres, including the UK’s market leader.
Veritape clients regularly realise a range of concrete business gains, such as up to 30% reduction in staff costs, between 30 to 40% increases in productivity for sales managers, up to 90% reduction in disputed transactions, and significant increases in lead conversions.