12th April - Cameron Ross presented an overview of CallGuard at Vendorcom’s PCI and Payment Security Retailer Breakfast Briefing on call recording. CallGuard is the proven, easy-to-implement answer to making any call recording system comprehensively PCI DSS compliant. Contact Veritape for a copy of Cameron’s presentation.
Joined by Nick Heape from Visa Europe and Paul Brennecker of Security Risk Management, Cameron then participated in a lively and informative Q&A session on the same topic. The breakfast briefing follows the publications of a new Information Supplement on ‘Protecting Telephone-based Payment Card Data’, which clarified the PCI Standards Security Council’s views on how PCI DSS relates to call recording.
CallGuard makes any call recording system PCI DSS compliant and eliminates sensitive card data from telephone conversations before they are recorded; it can also prevent your agents from seeing any card data on screen, eliminating the potential for card data theft. Our secure, 100% reliable solution gives you full ownership of your PCI DSS compliance - no need to use third parties to solve the problem - no changes to any of your internal processes.
