Client Testimonials

Business Benefits

Quite often, we use telephone recordings to support our clients in their dealings with personnel in insurance company claims departments. Somebody had made a claim that one of our staff had authorised a roof repair on his commercial premises. We had notes in our computer system to prove that we had not authorised it but he insisted that we had. [The customer then made a formal complaint to the Insurance Ombudsman.] We got a glowing response from the Insurance Ombudsman, who said that our Veritape call recordings made one of the best presented defence cases that he had ever come across.
Gavin Mitchell, Managing Director, Allied Westminster

Veritape CallCentre has dramatically reduced our lead-times.
Jack Adkins, Managing Director, Adkins Medical Market Research

Pricing model and pricing competitiveness

Veritape offered a very straightforward solution and good value for money
Anne Thomas, Customer Contact Manager, East Homes

Veritape CallCentre is brilliant. It was one of our better investment decisions.
Michael Riley, Managing Director, Autobuyer.co.uk

Support

We have many contracts with software vendors. I think Veritape's technical team deserves an award for your proactive approach to solving a non standard issue (caused by us in error, I need to add - apologies for this). Usually, we have to chase tickets and wait in queue systems for a great deal of time only to reach a person (if you are lucky) who tells you what you already know. With Veritape, you were calling us every day until the issue was fixed!
Lee Powell, Software Developer, Vesta Money Ltd.

I can honestly say Veritape's technical support department have been nothing but helpful to us during our time with yourselves to date and would like to thank Veritape for your good support when we have needed it.
Alex Sotnick, IT Support Technician, Thomas Sanderson Ltd

I would like to thank you for the excellent service you have provided.
Brian Furness, IT & Systems Manager, Windrush Volkswagen