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What are you really telling your customers? |
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(AND WHAT ARE THEY TELLING YOU?) |
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Veritape CallCentre components
Veritape CallCentre is comprised of several different components - some optional. These are:
Veritape Client - the core recording module
Veritape Manager - call search and playback
Veriscope - speech recognition and analytics to help make listening simple. Optional.
Veritape Call Scoring - Advanced & powerful training tools for telephone-based staff. Optional.
Veritape Call Tagging - Unsurpassed speed & accuracy for call searching. And much more. Optional.
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