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What are you really telling your customers? |
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(AND WHAT ARE THEY TELLING YOU?) |
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Information regarding the legality of recording telephone calls in Australia
The Australian Communications and Media Authority website is here.
The Australian Communications Industry Forum is here. They have established guidelines for the recording of telephone calls by companies in Australia.
More information on recording phone calls in Australia is available from the Commonwealth Attorney-General's Department or from your State or Territory Attorney-General's Department.
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