About Veritape

We develop powerful, PCI compliant call recording software solutions.

CallGuard

Introducing CallGuard - our effective and innovative answer to PCI DSS compliance. If your business takes credit card payments over the phone, CallGuard allows you to record all calls while fully complying with PCI DSS regulations (which bar the storage of customers’ sensitive credit card data). CallGuard is a universal solution which will work with any call recording system as well as Veritape. CallGuard ensures that your existing investment in call recording is protected.

Call Recording

Our core product is call recording software, which is sold through a low-risk rental model. This offers a cost-effective, flexible alternative to traditionally expensive fixed hardware solutions. As well as recording millions of calls each day, our software also collects and interrogates data from the conversations within them. You could say that Veritape acts as a powerful telephone search engine.

Veritape’s systems have been trusted every day by:

• The UK’s largest retailer
• major UK travel companies
• finance and insurance companies of all sizes
• local and regional government, including Regional Trading Standards
• pharmaceuticals businesses and major suppliers to the NHS
• three of the UK’s five largest outsourced call centres.

Concrete gains

Our clients regularly realise a range of concrete business gains, such as up to 30% reduction in staff costs, between 30 to 40% increases in productivity for sales managers, up to 90% reduction in disputed transactions, and significant increases in lead conversions. Read what our clients say about us.

Veritape is the only call recording company accredited as a PCI DSS Participating Organisation. We regularly give direct feedback on our customers’ PCI compliance challenges and insights to the Council.