About Veritape call recording

We provide PCI compliant, call recording software solutions.

Veritape makes call recording simple and we pride ourselves on our fresh, no nonsense approach. Sold through a low-risk rental model, we offer a cost-effective, flexible alternative to traditionally expensive fixed hardware solutions.

As well as recording millions of calls each day, our software also collects and interrogates data from the conversations within them. You could say that Veritape acts as a powerful telephone search engine.

If our business takes credit card payments over the phone, then you need to be PCI compliant. Veritape call recording allows you to record all calls while fully complying with PCI DSS regulations on the storage of sensitive data - find out more about PCI DSS.

Veritape’s software is trusted every day to help improve the operations of:

• four of the world’s five largest car manufacturers.
• major UK travel companies.
• finance and insurance companies of all sizes.
• local and regional government, including Regional Trading Standards.
• pharmaceuticals businesses and major suppliers to the NHS.
• outsourced call centres, including the UK’s market leader.

Our clients regularly realise a range of concrete business gains, such as up to 30% reduction in staff costs, between 30 to 40% increases in productivity for sales managers, up to 90% reduction in disputed transactions, and significant increases in lead conversions. Read what our clients say about us.

Veritape will record your calls, make a real difference to the operational efficiency of your business and offers great value for money.

Veritape and PCI DSS - active participants in the compliance debate

Veritape is fast becoming a trusted voice and advocate of PCI DSS compliance issues. We have provided expert advice to several companies including RBS WorldPay (pdf - see Industry Expert Slot on page 4), Europe’s largest payment processor.

PCI SSC Participating Organisation

Veritape is the only call recording system accredited by the PCI Security Standards Council as a Participating Organisation. This means that Veritape is the only call recording company which has the opportunity to influence the future direction of the PCI standards as applied to call recording.