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‘Eureka moment’ leads to simple invention that will safeguard billions of over-the-phone credit card transactions
Device will protect consumers and banks from £ hundreds of millions lost each year through fraud and ensure call centres comply with industry regulations
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Theft of customer payment data exchanged over the telephone could soon be a thing of the past thanks to a simple device developed in less than two months by British company Veritape. [...]
Veritape celebrates decade of consistent revenue growth despite recession
Veritape, the leading provider of call recording software, is celebrating its tenth consecutive year of solid revenue growth.
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Results for Veritape’s most recent financial year showed that year-on-year revenue has grown, a trend repeated every year of Veritape’s ten-year operating history.
This year’s result is even more encouraging than previous years, given that Veritape has weathered the [...]
Veritape joins PCI Security Standards Council as a participating organisation
Veritape will participate in key standards setting body protecting payment cardholder data
Veritape will use position to work for better compliance with call recording standards following a recent poll that found that only 3% of UK call centres complyVERITAPE, the leading provider of call recording software, announced today that it has joined the PCI Security Standards [...]
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Charities offered free “Anti-phugging software”
CHARITIES OFFERED FREE “ANTI-PHUGGING SOFTWARE”
Three month trial to help Third Sector weed out pressure-selling over the phone by so-called Phuggers at Christmas
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Pressure to meet fundraising targets and tightening of household budgets create unparalleled risk of use of inappropriate phone-selling techniques this Christmas
As Christmas approaches competition amongst charities to secure donations is mounting and call centre [...]
Veritape’s Silent Number campaign receives wide coverage
Press Release
Veritape’s Silent Number campaign, launched just one day ago, has garnered significant media coverage. A snapshot of the coverage can be viewed here.
It includes:coverage in many national print and online newspapers
extensive website articles on IT, legal and consumer websites
radio interviews with national stations.In addition, the www.silentnumber.co.uk website has experienced high volumes of both consumers [...]
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Veritape white paper: The Great Credit Card Gamble
Press release
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In conjunction with its market survey of UK call centres which found that call centres take unnecessary risks with credit card data, Veritape has released a white paper, The Great Credit Card Gamble. The white paper indicates that more than nineteen in twenty call centres which store recordings of transactional conversations with customers do [...]
Veritape poll: call centres take risks with sensitive card data
Press release
CALL CENTRES ARE TAKING UNNECESSARY RISKS WITH SENSITIVE CREDIT CARD DATA, NATIONAL POLL FINDS
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- UK call centres are routinely recording calls and storing credit card data in breach of industry guidelines
- Huge reservoir of card data and rise in hacking incidents is creating unnecessary risk
- Veritape calls for the [...]
Good deeds with Veritape ScreenScout
Veritape adds innovative new technology to its call recording software suite.
Veritape ScreenScout will watch any website or applications used by call centre agents and then take appropriate action to control the call recording.
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Veritape appoints Operations Manager
Veritape Ltd, UK call recording software specialists, based in Manchester and St Albans, welcomes Christine Chisholm to the role of Operations Manager.
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Keep your cash and rent a call recording system
Why buy in these unpredictable financial times when you can rent a future-proof call recording solution? Pay-as-you-go! That’s the answer from the experts at Veritape.
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