Strengthening compliance

It may be a surprise to learn that Veritape call recording can positively help your legal, financial and service compliance.

Many companies aren’t aware that recording calls can also help in these diverse and sometimes complex aspects of your business. Veritape can:

• store proof of phone-based transactions for future review.
• help you improve productivity and first-call resolution (particularly relevant to government bodies complying with NI14 legislation).
• solve your PCI compliance problems - our software will ensure that your call recordings conform to PCI regulations governing the storage of sensitive data.
• reduce your compliance costs.
• increase the effectiveness of responding to compliance audits.
• help you, if you are an outsourced provider,  prove to your customers that agreed service delivery targets have been met or exceeded.

For more information on specific aspects of call recording and compliance, check out our page on assured compliance.