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Rent your call recording system

Monday, February 12th, 2007

Veritape’s pricing model is rental. Our customers pay us each month, and have no capital expenditure. Often, funding for Veritape’s software rental comes from ongoing operational budgets, and as such requires far less budgetary approval.

Why rent?

Because it’s cheaper and more flexible. Consider this simple example, for a department or call centre wanting to record 75 seats.

Approximate hardware cost (upfront, capex): £ 50,000
Annual support and maintenance cost: approximately 15% p.a. which is £7,500 p.a. (assume this is for Year 2 onwards)
Installation: £2,000
Cost of capital: 5%
Amortize over: 3 years

The Equivalent Annual Cost for a hardware purchase is:

Year 1: £20,360
Year 2: £25,860
Year 3: £25,860
Total over 3 years: £72,081

Veritape call recording software, rented over 3 years is around 50% of that, and has no capital expenditure requirement.

And what if your requirements change in Year 2?

With hardware, you are constrained by the system you bought. If you need less call recording, tough; you’ve paid for it already. If you need more call recording, you may well be required to buy upgrades for your hardware system in ‘chunks’, rather than just the exact amount you need. All of which leads to more cost.

With Veritape’s software, your system can be expanded or contracted to suit your changing requirements. Licences can be added and removed, one by one.

Renting is the cheapest and most flexible way to pay for your call recording.

Posted in cost saving, pricing, rental, call recording | No Comments »

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